As part of the health care team, performs basic clerical and technical clinical services relating to the care, cleanliness, safety and comfort for patients of all ages. Provides quality service through a team oriented, collaborative approach to patient care.
Stock and organize supplies in assigned pod/patient rooms to ensure readiness.
Maintain a clean and orderly clinic environment by removing clutter and organizing materials.
Ensure compliance with Joint Commission standards in assigned areas.
Manage the disposal of regulated medical waste in accordance with guidelines.
Place and follow up on orders for necessary supplies or materials.
Provide directions and general assistance to patients navigating the clinic or facility.
Schedule and reschedule patient appointments as needed.
Perform clerical tasks such as faxing, filing, and printing of documents.
Support specialty classes for surgical patients, including checking in participants, handing out materials, and providing direction (may occur onsite or at the SIM lab).
Assist with patient rooming and discharge processes within scope (limited to taking vital signs).
Navigate and document within the Electronic Medical Record (EMR) system.
Conduct patient phone calls as directed for follow-ups or scheduling.
Assist peers with delegated tasks that fall within the liaison’s scope of practice.
Offer support to team members during high-volume clinic days.
Communicate wait time updates to patients as necessary.
Update daily assignment extensions to reflect pod seating arrangements.
Education: High School diploma or equivalent education required. Associate or Bachelors degree preferred.
This is Carilion Clinic ...
Requisition Number: 150794
Employment Status: Full time
Location: Institute for Orthopaedics and Neurosciences
Shift: Day
Shift Details: M-F 8AM-5PM
Recruiter: EMILY F ALLEN
Recruiter Phone:
Recruiter Email: efallen@carilionclinic.org
For more information, contact the HR Service Center at 1-800-599-2537.
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